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Onboard centre

Male non-Malaysian Work Permit holders in the Construction, Marine shipyard and Process (CMP) sectors and holding an in-principle approval (IPA) will undergo the Onboard programme at the Onboard centre.

Onboard bookings for dates on or after 19 September 2023 will be checked to ensure that your worker's pre-entry housing check has been approved by MOM.

Onboard centre requirements

Newly-arrived Work Permit holder must undergo the Onboard programme at the Onboard centre if he meets all the criteria below:

  • Male non-Malaysian
  • Holds an in-principle approval (IPA)
  • In the Construction, Marine shipyard or Process (CMP) sector

Please ensure that your worker completes the Onboard programme to avoid disruptions to your work pass transactions or having the security bond for your worker forfeited.

Find out what to do if your worker did not attend the Onboard programme.

At a glance

When to attend Immediately upon your worker's arrival in Singapore and on the date of confirmed Onboard slot. The programme lasts 3 days.
Where is it Onboard@Sengkang West
20A Seletar West Road 1, Singapore 798991
See detailed directions
Fees and payment

Fees include the cost of services, food and accommodation at the Onboard centre. Fees and services are subject to change based on prevailing requirements.

We will email you the fees once your worker completes the programme. Pay by the stated date to avoid a late payment fee.

Learn more about fees and payment.

Book an Onboard centre slot

 

To book an Onboard slot for check-in on or after 19 September 2023, you need to first submit proof of acceptable accommodation for your worker and receive the pre-entry housing check approval from us. The Onboard booking for your worker may be cancelled without this approval. If you bring your worker into Singapore without such approval, your company can be debarred from hiring foreign workers. 

 

Book a slot via one of the Onboard booking system links below for male non-Malaysian worker from:

To make a booking:

1. Log in using Corppass. For first time users, check that you have BookingSG assigned to your Corppass account for eService access.

2. Select a slot for your booking. The earliest available slot will be 4 days from the date of booking. For example, if you book on a Monday, the earliest available slot will be on Friday, not Thursday.

3. Choose a date for your worker to check in to the Onboard centre, immediately after his arrival to Singapore. You should secure a slot before booking his flight.

Read our step-by-step guide on using the Onboard booking system.

Upcoming changes
From June 2024, employers and employment agencies will be required to book Onboard slots and make upfront payment using a new eService.

Prepare for your worker's check-in

You need to make the following preparations for your worker who is scheduled to check in to the Onboard centre.

Ensure he has the required documents and items

Ensure that your worker carries the following before he checks in to the Onboard centre:

  • Pre-entry housing check approval letter from MOM
  • IPA letter - employee's copy (full set)
  • Printout of Onboard booking confirmation email
  • Documentary proof of vaccination (if any)
  • A working smartphone to download essential mobile applications. Your worker will receive a free mobile phone SIM card at the Onboard centre. You may check with him for his new phone number
Arrange transport from the airport You must arrange for your own transport to send your worker directly from the airport to the Onboard centre on the same day as his confirmed Onboard slot. 
  

At the Onboard centre

Your worker will undergo the Onboard programme for 3 days.

He must wear a mask at the Onboard centre to maintain vigilance against potential COVID-19 variants from other countries.

Find out what will take place on each day:

Day 1: COVID-19 test on arrivalShow

You will transport your worker to the Onboard centre on the same day as your worker's confirmed Onboard slot, immediately from the airport to the Onboard centre. 

Upon check-in, we will verify that your worker has obtained the necessary documents and has a valid booking slot for the day.

Your worker will then undergo an Antigen Rapid Test (ART).

Day 2: Medical exam and vaccination checkShow

Your worker will undergo an enhanced medical examination and have his overseas COVID-19 vaccination records examined.

If your worker is not vaccinated, he is encouraged to be vaccinated with at least two doses against COVID-19. He may receive the COVID-19 vaccination at the Onboard centre, at no additional costs.

 

Day 3: Settling-in Programme and check outShow

Your worker will attend a full day Settling-in Programme class.

Pick up your worker at the date and time provided by our Onboard centre representative by email or call. 

Do verify your worker's identity during check-out.

Late check-outs may incur additional charges billed to your company.

A worker who has completed the Settling-in Programme at our Onboard centre is not required to attend the same programme with the Migrant Workers’ Centre (Recreation Club @ Soon Lee).

After leaving the Onboard centre

After your worker has checked out of the Onboard centre, you must follow up with the below requirements.

Download essential appsShow

You need to ensure your worker download and use these applications:

  • FWMOMCare – To access telemedicine and contact MOM
  • Singpass – To access SGWorkPass
  • SGWorkPass – To check validity of work passes and salary information

Get your worker's Work Permit issued within 14 daysShow

Find out how to get their Work Permit issued.

Your worker must also complete the rest of the post-arrival procedures in the IPA letter within 14 days from his arrival in Singapore.

Receive your worker's medical examination resultsShow

You should receive your worker's complete medical examination report by email from our appointed medical service provider within 3 working days after check out.

Some medical reports may take longer if there are results that require further review.

The report will clearly indicate whether your worker is certified fit for work.

If you did not receive the report, check the "junk mail" folder. If your worker's report is not ready and their IPA is expiring, you can request to extend it.
For any clarifications, contact the medical service provider directly at:

Medical service provider Operating hours
Fullerton Healthcare Group
9088 7391
[email protected]

Monday to Sunday
9.00am to 4.00pm

If your worker is required to be covered under Primary Care Plan (PCP), the medical examination cost is covered under the Onboard centre fees and will be excluded from the PCP price during the first year.

(If required) Arrange for a follow-up medical examinationShow

You need to arrange for a follow-up medical examination for your worker if there are abnormal findings (except colour vision).

A referral memo will be attached to the medical examination report.

You need to:

1. Download and print the undertaking letter provided in the email.

2. Acknowledge the medical condition.

3. Send your worker for his follow-up examination at the medical centre or designated clinics you have bought a Primary Care Plan with.

You are strongly encouraged to book his appointment within the recommended date on the referral memo, or latest within 3 months of the initial medical examination.

4. Sign the undertaking letter.

5. Submit the undertaking letter on WP Online.

(If your worker missed the SIP) Wait for instructions on booking a replacement SIP classShow

We will email to inform you if your worker missed the SIP class at the Onboard centre. This could be due to hospitalisation or a lack of understanding of the available classroom languages.

Wait for an email from the Migrant Workers’ Centre (MWC) with instructions on how to book an SIP slot at the Recreation Club @ Soon Lee.

No additional fees will be required for this booking.

Do not make a booking directly on MWC’s website.

Fees and payment for Onboard centre

The fees are dependent on the duration of stay and whether your worker's vaccination records were ingested.

If your worker checked in from 17 August 2023 onwards, the duration of stay would be 3 days 2 nights with a price ranging from $340 to $410.

After your worker checks out of Onboard centre, you will receive an email invoice from PaySG with the exact fees you need to pay.

To make payment:

  1. Click on the PaySG payment link.
  2. Verify the list of pass holders who went through the Onboard centre. You may verify the worker's name and FIN registered under your company against the invoice.
  3. Proceed to make payment.

Upon successful payment, you will receive a confirmation email with a link to the tax invoice or receipt.

If payment is not made by the due date stated in the invoice, you may be charged a late payment fee of 8.1% per annum on the amount due.